Digitalisation

Digitalisation is reshaping every sector of our economy—from energy and mobility to healthcare and manufacturing. For this transformation to succeed, it must be built on trust. The TIC sector ensures that technologies are safe and reliable, enabling innovation to be adopted with confidence. 

From connected devices and artificial intelligence (AI) to cloud services and critical infrastructure, TIC Council members provide independent conformity assessment that gives citizens confidence, businesses clarity, and policymakers assurance to drive digital transformation. 

Our Members’ Role in Digital Trust

TIC Council members deliver a wide range of independent services that make digitalisation trustworthy. These include, for example, cybersecurity assessments, AI evaluations, privacy compliance, interoperability testing, and electromagnetic compatibility checks. By providing impartial conformity assessment, they ensure that digital innovations meet the highest standards for safety and reliability worldwide. 

TIC Council members also support industry in achieving compliance with digital regulations. This includes, for example, the EU Radio Equipment Directive Delegated Act, the upcoming Cyber Resilience Act, and the AI Act. 

Shaping the Future of Digital Policy

TIC Council’s Digitalisation Committee drives our global policy agenda on Digital Trust. We work with governments, regulators, industry, and Quality Infrastructure partners to ensure that digitalisation is secure, inclusive, and underpinned by credible compliance mechanisms.

Our priorities include, among others: 

• Contributing TIC expertise to shape digital policy and regulation in areas such as cybersecurity, AI, and data governance. For example, TIC Council contributed to the drafting of the EU Code of Practice for General Purpose AI models and is a permanent member of ENISA’s Stakeholder Cybersecurity Certification Group (SCCG).
• Promoting strong requirements for trust, privacy, and enhancing standards through organising initiatives such as cybersecurity hackathons. 
• Ensuring that conformity assessment is recognised worldwide as a reliable mechanism for compliance, including through initiatives like the AIQI Consortium. 
• Facilitating policy dialogues and sharing best practices, such as the TIC Council – ECSO Dialogues, participation in the European Internet Forum, and membership in UNECE’s Working Party on Regulatory Cooperation and Standardization Policies. 

At the same time, we share best practices on how digital and emerging technologies can enhance TIC services themselves, strengthening both our sector and those we serve. 

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